Do you offer daytime lessons?
At our Covent Garden location, we teach daytime lessons on Tuesdays, Wednesdays and Thursdays. The earliest lesson of the day starts at 0815.
At our Westminster location, we teach daytime lessons from Monday to Friday. The earliest lesson of the day starts at 0600.
At our City location, we teach daytime lessons from Monday to Friday. The earliest lesson of the day starts at 0600.
Do you offer evening lessons?
At our Covent Garden location, we teach evening lessons from Monday to Thursday. The last lesson of the day finishes at 2100.
At our Westminster location, we teach evening lessons from Monday to Friday. The last lesson of the day finishes at 2100.
At our City location, we teach evenings from Monday to Friday. The last lesson of the day finishes at 2100.
Do you offer weekend lessons?
At our Westminster location, we teach Saturdays and Sundays starting at 0815 and finishing at 1600.
At our City location, we teach Saturdays 1030-1545 and Sundays 0900-1700.
May I mix and match daytime, evening and weekend lessons?
The instructors typically teach in time bands eg some will teach early mornings, some will teach daytimes, some will teach evenings and some weekends. To keep the same instructor throughout we recommend keeping your lessons within a time band eg all mornings.
If you would like to mix time bands eg an evening lesson and a weekend lesson that’s no problem. It just means that you will be working with two instructors.
Do I need to keep the same day and time each week?
Some swimmers like to keep to the exact same day and time each week. However, other swimmers will keep to a time band but within that time band they will book different days and times. For eg one week they might swim on a Monday at 1800 and the next week they might swim on a Wednesday at 1930. On both weeks they would have the same instructor.
How far into the future may I schedule my lessons?
The schedule operates on a rolling 30-day basis. So the furthest you may book lessons at any point is one month ahead.
For example if you purchase a package of ten lessons you will be able to schedule the first four lessons at the time of purchase. The week following purchase you will be able to schedule the fifth lesson and the week after that you will be able to schedule the sixth lesson etc. We recommend that you schedule your lessons as far in advance as the system allows you. You can always change a lesson (up to 48 hours before).
If you prefer to schedule lessons as you go that’s no problem. Just know that the closer to the time you book availability may be low or zero as most swimmers book a month ahead.
May I skip a week or two here and there?
Absolutely! You may be traveling for work, have a holiday or something else on – that’s totally fine. You can just schedule around these weeks.
How exactly do I schedule lessons?
When you first book with us we usually schedule your first lessons with you over the phone. Thereafter you may manage them all online or via our app.
How do I change a lesson?
You may change a lesson at any time up to 48 hours before the lesson start time. You may change a lesson online, over the phone or by email.
Please note a change is not a change unless it is notified to our office by one of the above methods. Feel free to let your instructor know of a change but you still need to communicate it to the office as the instructor has no capacity to make changes to your schedule.
How many lessons may I take each week?
This depends on the time that you have available. While many swimmers take one or two lessons a week others will take more intensive lessons.
If you would like to take two lessons a week we suggest having a day or two’s break in between. If you would like more than three lessons a week have a look at our Intensive Lesson section.
May I do two lessons back to back?
You may – but we generally advise against it especially if you are starting out with swimming. 90mins is a long time to be in the water!
May I take a lesson every other week?
You may but it’s not always the best for your swimming.
If you are swimming well, just fine-tuning technique, and practicing twice or more between lessons a lesson every two weeks can work very well.
However, if you are building or developing a stroke our experience is that progress is significantly slower with bi-weekly lessons.
We understand that while most swimmers can make weekly lessons not everyone can and that’s fine. Just know that it will take you longer but you’ll get there.