What packages do you offer?
We offer lessons in packages of five, ten and fifteen.
Five lessons are valid for two months. Ten lessons are valid for four months. Fifteen lessons are valid for six months. Validity runs from the date of purchase.
There’s no difference at all between the packages other than the per-lesson rate is lower in the larger packages.
Which package should I buy?
Packages are simply how lessons are sold. So purchase whatever you feel comfortable with.
Most swimmers will build their swimming over a series of packages. For example, one swimmer might purchase a series of five packages one after the other. Another swimmer might book a package of ten lessons and then a package of five. Another swimmer might just need a single package.
May I book a trial lesson first?
You may indeed. But at the moment we don’t recommend it. This is because we are seeing high demand which means that if you wish to continue on after the trial lesson you may find that there are no/low slots left and you will have to wait.
What we suggest instead is that you purchase a package and set up all your lessons. If for any reason the first lesson was not what you expected just let us know and we will immediately no questions asked refund the balance of the lessons direct to your bank account.
How can I make payment?
If it’s your first package of lessons with us just email us on [email protected] and we will call you back. We will book your lessons in, process the payment and email you your paid invoice. You’ll be able to purchase any subsequent packages online.
Do you take Amex?
Yes, we accept all cards including Amex.
Can my company make a contribution?
Yes. Some employers run programmes where they match spending that their employees make on education or learning or health.
The process is that we issue you with an invoice that you may present to your company to make your claim. We are VAT registered which is often a pre-requisite of the employer.