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Emails not arriving or arriving in Spam/Junk

19 views 0 Updated on 09/06/2021

If the email does not come through, please check your spam/junk folders.

The email will have come from Immerse Booking System and may be from one of these three email addresses.

  • [email protected]
  • [email protected]
  • [email protected]

The sending email address will have been verified as being from immerse.co.uk at a domain level by SPF and DKIM.

If our email server acts up, the emails will still be sent, but from a backup email address on our booking system verified by SPF and DKIM as domain mindbodyonline.com:

Immerse Booking System – [email protected]

The only other option is if the email address has been mistyped. In this case send us an email from the address you registered with asking that we check.

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  • Our system can’t find you to activate online booking
  • Duplicate account created
  • Communication Preferences
  • Account Balance
  • Lesson History
  • Lesson Schedule

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