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Communication Preferences

39 views 0 Updated on 09/06/2021

‌Communication Preferences

You control communication preferences from your the My Account Tab – Profile page.


Immerse Booking System - My Account Tab - Profile page - Communication preferences
Immerse Booking System – My Account Tab – Profile page – Communication preferences

The communication preferences relate specifically to the transactional emails sent in relation to your lessons and include:‌

  • invoices
  • receipts
  • account management – account setup and password reset
  • appointment confirmations
  • cancellation confirmations
  • validity reminders
  • e-gift cards

‌If emails related to Your Account or Reminders and Schedule Changes are turned off they will not be sent through the booking software with the exception of invoices and receipts.‌

Email Confirmations and Reminders

If you disable these option two options, you will receive no reminders about scheduled lesson days/times or package validity. Please ensure that you make a note of these elsewhere so that you do not miss a lesson, run late for a lesson, miss the cancellation window or have a package expire.

We do not at this time send text messages. If this should change we will let you know first and give you the chance to opt-in.‌

We do not send News or Promos through the software. If this should change we will let you know first and give you the chance to opt-in‌.

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  • Our system can’t find you to activate online booking
  • Duplicate account created
  • Emails not arriving or arriving in Spam/Junk
  • Account Balance
  • Lesson History
  • Lesson Schedule

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