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Our Booking Software

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Scheduling Lesson

101 views 0 Updated on 09/06/2021

Step One: Select the SCHEDULE LESSONS tab

If you have had recent lessons, there will be a list with links to “Find more of these“. This will search for lessons with a particular instructor, location, weekday, time and lesson type. Alternatively go to step two below.


Immerse Booking System – Schedule lessons tab

‌Step Two: Select the lesson type

‌You can select Swim Lessons or Last Minute Lessons. Select the type you have available on your account.‌

Step Three: Select your instructor

Select your instructor from the drop down list or leave as All Instructors if you are open to lessons with any instructor.

Step Four: Select your preferred days, dates and times

You may select your preferred days of the week, dates and times or leave as is and hit Search. ‌

The system will default to showing dates for one month ahead. To see availability further into the future click Choose Your Own Dates and set the search range as desired.


Schedule Lessons tab - Lesson Type, Instructor, Days, Dates and Times
Schedule Lessons tab – Select Lesson Type, Instructor, Days, Dates and Times

‌Step Five: Select a lesson

Once you click search you will be presented with a list of available days and times, instructors and venues.

‌To book your selected lesson, click the Book link.


Schedule lessons tab - Search results
Schedule lessons tab – Search results

Step Six: Confirm your selection

‌Confirm the details of the lesson on the next page and click Book a Lesson. ‌

If you’d like to book the same lesson day and time each week for a number of weeks click on Book Recurring Lessons.‌


Schedule lessons tab - Book selected lesson
Schedule lessons tab – Book selected lesson

Step Seven: System confirmation of lesson

If you have lessons available to schedule on your account, then one of these will be applied to the newly scheduled lesson.

You will receive a confirmation message on screen and be taken to the Future Lessons page of the My Account tab where you will see your full schedule of lessons.

You will also receive an email confirmation of your booking.

Use the Book another appointment link to schedule further lessons.


Schedule Lessons tab - Future lessons page - Booking confirmation
Schedule Lessons tab – Future lessons page – Booking confirmation

Troubleshooting: Taken to a Buy Lessons Page

If you have been taken to a Buy Lessons Page it usually means one of the following‌:

  • you have completed your package or
  • the package has expired
  • you have searched for Scheduled Lessons instead of Last Minute Lessons or vice versa
  • you are trying to book Last Minute Lessons for more than 48 hours ahead

Important: Booking Less Than 48 hours to a Lesson?

‌If you book a lesson due to start in less than 48 hours you will not be able to reschedule it if you cannot attend. You may cancel a lesson at any time up to 48 hours before the lesson but not after.

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  • Our system can’t find you to activate online booking
  • Duplicate account created
  • Emails not arriving or arriving in Spam/Junk
  • Communication Preferences
  • Account Balance
  • Lesson History

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